"Create a Design Plan" - I am adding information on workflow design.
"Support Development" - Some pages posted. Others yet to come.
"Support Site Sustainment" - Still in progress.
It’s easy to throw around terms like information architecture, interactions, content design, and visual design but in reality, if you don’t use a process to manage these perspectives, you could end up missing several important details and ultimately deliver a site that does not meet expectations.
One way to facilitate the design phase is to perform these four steps.