Quality management includes the processes required to ensure that the project will satisfy the needs for which it was undertaken. Quality also refers to the general standard or grade of something.
Thank you for your interest. I apologize for any inconvenience this limited access causes. This online guide is now a book called Drupal: The Guide to Planning and Building Websites. The content of the guide is being updated, expanded, and edited. It will include tips for D6 and D7. I hope you will find it useful.
