There are three types of processesProcesses are a series of actions (tasks, steps, activities) that yield a specific result. Processes are present in and outside websites and can be performed by humans and technology. that can influence how you plan your site.

• Processes that influence if, when, why, and how some would use your site (life)
• Processes used to perform tasks within your site (content management)
• Processes used to plan, build, and sustain your site (site production and sustainment).